New Tecno offers a 360 ° service that covers all customer needs.
Pre-sales consultancy: our work begins with support during the purchase phase to give the customer what he really needs: in fact, both the production needs and the particular needs of the customer are carefully evaluated.
The installation of the machinery: is carried out with scrupulous attention as well as the personnel training phase.
After-sales consultancy: once this phase is completed, the customer is never left alone but is technically followed by our qualified staff and equipped with any necessary consumables.
Logistics:: we carry out both movements of machinery within a single company, and removals from one site to another using all the necessary equipment to complete the work safely.
Our highly qualified staff is able to solve any electronic and mechanical problem in a short time thanks to a continuous technical and regulatory update as well as carry out ordinary and extraordinary maintenance work.
Remote assistance: what distinguishes us is to offer the customer, where possible, help through computer systems (Skype, Team Viewer, web cam, etc. ..) solving problems without burdening costs.